Return and Refund Policy

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Last updated: June 24, 2025

Thank you for choosing ComplyTax for your compliance, taxation, and corporate advisory needs.

We aim to deliver the highest level of satisfaction through our professional services. However, due to the nature of the services we offer, please review our Return and Refund Policy carefully.

1. No Return Policy

As we provide digital and professional consultancy services, once a service has been delivered, it is considered final and non-returnable. This includes, but is not limited to:

  • Tax filings (ITR, GST, TDS, etc.)
  • Company incorporation and registration
  • Legal documentation and compliance
  • Financial or audit reports
  • Advisory consultations and analysis

2. Refund Policy

We offer refunds only under the following circumstances:

  • Duplicate Payment: If you have been charged more than once for the same service, we will refund the excess amount.
  • Service Not Delivered: If you have paid for a service but we are unable to initiate or complete it within the agreed timeline due to internal issues, a full or partial refund may be considered.
  • Cancellation Prior to Commencement: If you cancel a service in writing before we have started working on your request, a refund may be issued after deducting any administrative charges (if applicable).

Please note:

  • Refunds will not be issued for delays caused by client-side non-cooperation, such as incomplete documentation or non-response.
  • No refund will be provided once a service has been successfully initiated or delivered, even partially.

3. Refund Process

To request a refund, please contact us via:

Your refund request should include:

  • Transaction ID / Payment reference
  • Date of payment
  • Reason for the refund request

All valid refund requests will be processed within 7-10 business days after verification.

4. Modifications

ComplyTax reserves the right to amend this policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.

 

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